Your Data — Our Responsibility

1xbit's Privacy Policy
— Our Commitment to Data Protection

Everything about how your personal data is collected, used, and protected is laid out here transparently. Your privacy is the top priority at 1xbit.

Last Updated: January 2026

Why Your Information Safe at 1xbit

We use modern technology to keep your data secure.

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SSL Encryption Protection

All data transmissions are secured with SSL/TLS encryption. No third party can access or read your data under any circumstances.

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No Data Sharing with Third Parties

Your personal information is never sold or shared with unauthorized third parties.

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Transparent Data Policy

What data is collected and why is explained directly in this policy — no hidden terms.

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Right to Data Deletion

You can request the deletion of your personal data at any time. We will process the request within the designated timeframe.

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KYC Data Protection

Documents submitted for identity verification are stored on encrypted servers and can only be accessed by authorized personnel.

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Regular Security Audits

Our systems are regularly audited by independent third-party security experts to ensure your data remains protected.

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By using the 1xbit platform, you are considered to have accepted this Privacy Policy. If any changes are made, the updated date will be reflected here.

01

Introduction & Scope

1xbit's Privacy Policy applies to our website, mobile app, and all related services. When you create an account or use our platform, you voluntarily provide certain information, while other data is collected automatically.

We believe your personal data belongs to you. 1xbit only collects information that is genuinely necessary to provide our services, and we are fully committed to keeping it safe. This policy is aligned with international data protection laws.

  • This Privacy Policy applies to all of 1xbit's digital platforms.
  • When you visit third-party websites, their own privacy policies apply — not ours.
  • No marketing communications will be sent without the user's consent.
  • This policy is available in both Bengali and English.
02

What Information We Collect

1xbit collects two types of information — what you provide directly and what is gathered automatically through your use of the platform. Each piece of data is collected for a specific reason, detailed below.

Data Type Example Collection Methods
Identity Information Name, Date of Birth, NID Number Registration / KYC
Contact Information Mobile Number, Email Registration Form
Financial Information Mobile Banking Number Payment Processing
Device Information IP address, browser, OS Automatic
Usage Data Game history, bet records Automatic
Location Information Country, City IP analysis
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We never store your bank PIN, password, or full card number. All payment processing is handled through secure third-party payment gateways.

03

How Collected Information Is Used

1xbit uses collected personal data solely for specific, legitimate purposes. We never collect your information to sell it, and any use beyond what is necessary is strictly prohibited.

  • Account Management: Your identity information is used to create, verify, and manage your account.
  • Payment Processing: Financial information is used to process deposits and withdrawals securely.
  • Fraud Prevention: Device and location data are analyzed to detect multiple accounts or suspicious activity.
  • Customer Support: Your contact information is used to resolve issues quickly and effectively.
  • Legal Compliance: Data is used to meet licensing and regulatory requirements.
  • Service Improvement: By analyzing usage patterns, we create a better experience for our users.
  • Promotional Communications: With your consent, we may inform you about offers and bonuses.
04

Data Storage & Security Measures

Your personal information is stored on internationally certified secure servers. 1xbit uses advanced security technology to protect your data from unauthorized access.

  • All stored data is secured with AES-256 encryption.
  • 24/7 security monitoring is active on all servers.
  • Data is retained only for as long as necessary.
  • After account closure, data is retained within legal limits and then permanently deleted.
  • Regular backups and a disaster recovery plan are maintained at all times.
  • Staff are granted access only to the data they need (minimum access principle).

In the event of a data breach, we are committed to notifying affected users within 72 hours and taking all necessary action immediately.

05

Sharing Data with Third Parties

1xbit never sells your personal information. In certain circumstances, limited data may be shared with trusted partners — always on a lawful basis and with your interests protected.

Third Party Reason for Data Sharing
Payment Processors For Secure Transaction Processing
KYC Verification Services For Identity Verification
Law Enforcement Agencies To meet legal obligations
Cloud Infrastructure For Secure Data Storage
Fraud Prevention Services Detecting Suspicious Activity
  • All third parties are required to comply with our privacy agreement.
  • No data is shared with any partner for advertising or marketing purposes.
  • Third parties receive only the minimum data required — not your full profile.
06

Cookie Policy & Tracking

1xbit uses cookies on its website to enhance your browsing experience and keep the platform running smoothly. Cookies are small data files stored on your device.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: Used to remember your language, currency, and display preferences.
  • Analytics Cookies: Used to understand usage patterns and improve our services.
  • Performance Cookies: Helps identify page load times and technical issues.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work as intended.

07

Your Data Rights

Under 1xbit's Privacy Policy, you have the right to full control over your own data. Your key rights are outlined below.

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Right to Access Data

You can request to see what information we hold about you.

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Right to Data Rectification

You may request that any incorrect or outdated information be corrected.

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Right to Erasure

Under specific conditions, you may request that all your data be permanently deleted.

Right to Object to Processing

You may object to your data being used for marketing purposes.

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Right to Data Portability

You can request a copy of your information in a standard, portable format.

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Right to Restrict Processing

In certain circumstances, you may request that the use of your data be temporarily restricted.

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To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.

08

Protecting Children's Privacy

1xbit strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect or store any personal information from minors.

  • Age is verified at the time of registration, and supporting documents may be requested in cases of doubt.
  • Any account found to belong to a minor is immediately suspended.
  • Any collected data of this nature is permanently deleted.
  • Parents or guardians who have concerns can contact our support team to report them.
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If you suspect a child in your household is using 1xbit, please contact our support team immediately. We will take prompt action.

09

Privacy Policy Updates

1xbit may update this Privacy Policy from time to time. Changes may be made in response to legal requirements, the introduction of new services, or security improvements.

  • The date of any changes will always be noted at the top of this page.
  • For significant changes, you will be notified via your registered email or through a platform notification.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • Previous versions of the policy can be provided by the support team upon request.
10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our support team. We will get back to you as soon as possible.

  • Email: [email protected]
  • Live Chat: Chat with us directly through the Support section on the platform.
  • General inquiries are responded to within 24 hours.
  • Formal data requests may take up to 30 days to process.

General FAQ

Answers to the Most Frequently Asked Questions About Our Privacy Policy

No, 1xbit never sells your personal data to third parties. Your information is used only to a limited extent for service delivery, security assurance, and legal compliance.

Yes, you can request deletion of your data after closing your account. However, certain information is required to be retained for a specified period for legal and regulatory reasons. Once that period has passed, the data will be permanently deleted.

The platform cannot function properly without essential cookies. However, disabling analytics and performance cookies will not affect login, gaming, or payment functions — only certain additional features may be limited.

KYC documents must be retained for the full duration of an active account and, after closure, for up to 5 years in accordance with international anti-money laundering laws. They are permanently deleted after that period.

In the event of a data breach, affected users will be notified at their registered email address within 72 hours. A public notice will also be posted on the platform, along with guidance on the protective steps users should take.

Yes, you can unsubscribe from promotional emails or SMS at any time. Update your notification preferences in Account Settings or contact support directly. Please note that critical account security messages cannot be turned off.

Your Data Is Safe — Start Now Join 1xbit

A fully transparent privacy policy, advanced security technology, and 24/7 Bengali support — at 1xbit, every piece of your data is protected.

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